Terms & Conditions

Last updated: 15 July 2026

These Terms & Conditions govern your access to and use of the website batfly.co (the “Website”), including its content, functionality, consultation request forms and other services made available through the Website.

The Website is operated by BAT.FLY POLAND SPÓŁKA Z OGRANICZONĄ ODPOWIEDZIALNOŚCIĄ, registered under number KRS 0001240847, with its registered address at Aleja Stanów Zjednoczonych 59, 04-028 Warszawa, Poland (“BAT.FLY”, “we”, “us” or “our”).

By accessing or using the Website, you confirm that you have read, understood and agreed to these Terms & Conditions. If you do not agree with them, please do not use the Website.

1. Purpose of the Website

The Website provides general information about BAT.FLY, its mission, technologies, exoskeleton systems, product development, rehabilitation applications, partnerships, career opportunities and related activities.

The information presented on the Website is provided for general informational and introductory purposes only. It does not constitute a binding commercial offer, medical recommendation, clinical instruction, professional rehabilitation plan or guarantee that a particular BAT.FLY product or solution will be suitable for a specific person or use case.

Submitting a consultation request or contacting BAT.FLY does not create a contract, partnership, medical relationship, supplier relationship or other legally binding obligation between you and BAT.FLY.

Any purchase, supply, testing, partnership, research, rehabilitation or other cooperation arrangement must be governed by a separate written agreement.

2. Medical and safety disclaimer

BAT.FLY products and technologies may be intended for mobility support, rehabilitation, verticalisation, balance training, assisted walking or other specialised applications.

Information available on the Website is not a substitute for medical advice, diagnosis, treatment or supervision by a qualified healthcare professional.

Any decision regarding the use of an exoskeleton or related mobility system must be made following an individual assessment by appropriately qualified doctors, rehabilitation specialists, physiotherapists or other authorised professionals.

BAT.FLY products must only be used:

for their intended purpose;
in accordance with the applicable instructions and safety requirements;
after an appropriate assessment of the user’s condition;
under the supervision of qualified personnel where such supervision is required;
with the correct configuration, adjustment and fitting for the individual user.

Improper use of an exoskeleton or failure to follow professional instructions may result in injury, loss of balance, falls, equipment damage or other adverse consequences.

Nothing on the Website should be interpreted as a promise or guarantee of recovery, improved mobility, medical results or suitability for any particular person.

In an emergency or where immediate medical assistance is required, contact the relevant emergency services or a qualified medical professional.

3. Product information and development status

BAT.FLY continuously develops and improves its technologies. Product concepts, names, specifications, functionality, appearance, materials, configurations, availability and intended applications may be changed at any time.

Some products, prototypes, functions or solutions shown on the Website may:

still be under development, testing or evaluation;
not yet be available for sale or general use;
be available only in selected countries or through selected partners;
require certification, regulatory approval or professional supervision;
differ from the final production version.

Images, renders, videos, technical illustrations and descriptions are provided for presentation purposes and may not fully represent the final product.

The Website does not constitute a catalogue offer, price list or guarantee of availability. Final specifications, prices, delivery terms, warranties and conditions of use will be established separately in the relevant agreement or commercial documentation.

4. Eligibility and acceptable use

You may use the Website only for lawful purposes and in accordance with these Terms & Conditions.

You must not:

use the Website in violation of any applicable law or regulation;
attempt to gain unauthorised access to the Website, its server, databases or connected systems;
interfere with the operation, availability or security of the Website;
introduce viruses, malicious code, automated scripts or other harmful technologies;
scrape, copy or extract Website content through automated means without our written permission;
impersonate another person or submit false or misleading information;
use the Website to transmit unlawful, abusive, threatening or harmful content;
use BAT.FLY intellectual property for commercial purposes without authorisation;
attempt to reverse engineer, reproduce or derive technical solutions from materials published on the Website.

We may restrict or block access to the Website where we reasonably believe that these Terms & Conditions have been violated.

5. Consultation and contact requests

The Website may allow you to submit your name, phone number, email address, organisation, area of interest and comments to request a consultation or contact BAT.FLY.

You are responsible for ensuring that the information you provide is accurate, current and complete.

By submitting a request, you authorise BAT.FLY to contact you using the contact details provided for the purpose of responding to your enquiry, discussing products, rehabilitation cooperation, partnerships, careers or other relevant matters.

Submitting a request does not guarantee:

that BAT.FLY will accept your request;
that a particular product will be available;
that a product will be suitable for your needs;
that BAT.FLY will enter into a commercial or partnership agreement;
that BAT.FLY will respond within a specific period.

Information submitted through the Website will be processed in accordance with our Privacy Policy.

Please do not submit confidential medical records, detailed health information, financial information, passwords or other sensitive data unless BAT.FLY has specifically requested such information through an appropriate secure channel.

6. Intellectual property rights

Unless otherwise stated, all content available on the Website is owned by or licensed to BAT.FLY and is protected by applicable intellectual property laws.

This includes, without limitation:

the BAT.FLY name, logo and brand identity;
product names and visual representations;
text, descriptions and written materials;
photographs, images, videos, renders and illustrations;
product designs, technical concepts and diagrams;
software, source code and Website functionality;
page layouts, graphics and interface elements;
research, development and marketing materials.

You may view and use the Website for personal, informational and non-commercial purposes.

You may not copy, reproduce, publish, distribute, modify, translate, sell, license, display publicly, create derivative works from or commercially exploit any Website content without prior written permission from BAT.FLY.

No provision of these Terms & Conditions transfers any intellectual property rights to you.

7. Information submitted by users

Where you submit comments, proposals, partnership enquiries, career information or other materials through the Website, you confirm that:

you have the right to provide the information;
the information does not violate the rights of any third party;
the information is not unlawful, misleading or harmful;
your submission does not create an obligation for BAT.FLY to use, review or respond to it.

Unless a separate confidentiality agreement has been signed, information submitted through the general Website contact forms should not be considered confidential.

Please do not submit proprietary inventions, confidential technical concepts, trade secrets or commercially sensitive proposals through the Website without first entering into an appropriate written confidentiality agreement with BAT.FLY.

8. Third-party websites and services

The Website may contain links to third-party websites, social media platforms, services or resources.

These links are provided for convenience and informational purposes only. BAT.FLY does not control and is not responsible for third-party content, security, availability, privacy practices or terms of use.

The inclusion of a link does not necessarily constitute endorsement or approval of the relevant third party.

You access third-party websites and services at your own risk and should review their applicable terms and privacy policies.

9. Website availability

We aim to keep the Website accessible and its information accurate. However, we do not guarantee that:

the Website will always be available or uninterrupted;
the Website will be free from errors, vulnerabilities or harmful components;
all information will always be complete, accurate or current;
defects or technical issues will be corrected immediately;
the Website will be compatible with every device, browser or operating system.

We may update, suspend, restrict or discontinue any part of the Website at any time without prior notice.

10. Disclaimer of warranties

To the maximum extent permitted by applicable law, the Website and its content are provided on an “as is” and “as available” basis.

BAT.FLY makes no express or implied warranties regarding the Website, its content or any information presented through it, including warranties of accuracy, completeness, availability, fitness for a particular purpose, non-infringement or suitability for a particular medical, rehabilitation, professional or commercial application.

Statements regarding planned products, future functionality, development stages, partnerships, scaling, production or availability are forward-looking and may change.

No Website content should be relied upon as the sole basis for medical, rehabilitation, investment, procurement, partnership or other significant decisions.

11. Limitation of liability

To the maximum extent permitted by applicable law, BAT.FLY, its founders, directors, employees, contractors, partners and representatives will not be liable for any direct, indirect, incidental, special, consequential or punitive loss arising from or connected with:

your access to or use of the Website;
your inability to access or use the Website;
reliance on information published on the Website;
errors, omissions or outdated information;
unauthorised access to or alteration of information submitted through the Website;
third-party websites or services;
decisions made without appropriate medical or professional consultation;
improper, unauthorised or unsupervised use of an exoskeleton or related system.

Nothing in these Terms & Conditions excludes or limits liability where such exclusion or limitation is prohibited by applicable law, including liability for fraud, wilful misconduct, death or personal injury caused by negligence where legally applicable.

12. Indemnification

To the extent permitted by applicable law, you agree to indemnify and hold BAT.FLY harmless from claims, damages, losses, liabilities and reasonable expenses arising from:

your unlawful use of the Website;
your violation of these Terms & Conditions;
your infringement of intellectual property or other third-party rights;
false, misleading or unauthorised information submitted by you;
misuse of Website content or BAT.FLY materials.

13. Privacy and personal data

The collection and processing of personal data through the Website are governed by the BAT.FLY Privacy Policy.

By using the Website or submitting information through its forms, you acknowledge that your personal data may be processed as described in that policy and in accordance with applicable data protection legislation.

The Privacy Policy forms an integral part of these Terms & Conditions.

14. Changes to these Terms & Conditions

We may amend these Terms & Conditions to reflect changes in the Website, our services, applicable laws, regulatory requirements or business operations.

The updated version will be published on this page with a revised “Last updated” date.

Changes take effect when published unless otherwise stated. Your continued use of the Website after an update means that you accept the revised Terms & Conditions.

15. Suspension and termination

We may suspend, restrict or terminate your access to the Website where:

you violate these Terms & Conditions;
your activity creates a security, legal or operational risk;
access must be restricted to comply with applicable law;
the Website or a relevant part of it is discontinued.

Provisions relating to intellectual property, disclaimers, liability, indemnification and governing law will continue to apply after termination where appropriate.

16. Governing law and jurisdiction

These Terms & Conditions are governed by the laws of Poland, without regard to conflict-of-law principles.

Any dispute arising from or relating to these Terms & Conditions or the use of the Website will be subject to the exclusive jurisdiction of the competent courts of Warsaw, Poland, unless mandatory consumer protection legislation provides otherwise.

17. Severability

If any provision of these Terms & Conditions is found to be invalid, unlawful or unenforceable, that provision will be limited or removed to the minimum extent necessary.

The remaining provisions will continue to remain valid and enforceable.

18. No waiver

A failure by BAT.FLY to enforce any provision of these Terms & Conditions does not constitute a waiver of that provision or any other right.

19. Entire agreement

These Terms & Conditions, together with the Privacy Policy and any other legal notices published on the Website, constitute the entire agreement between you and BAT.FLY concerning your use of the Website.

Separate contracts, product documentation, safety instructions, warranty conditions or cooperation agreements may apply to the purchase, testing, supply or use of BAT.FLY products.

20. Contact information

For questions regarding these Terms & Conditions, please contact:

BAT.FLY
Legal entity: BAT.FLY POLAND SPÓŁKA Z OGRANICZONĄ ODPOWIEDZIALNOŚCIĄ
Registered address: Aleja Stanów Zjednoczonych 59, 04-028 Warszawa, Poland
Registration number: KRS 0001240847
Email: info@batfly.co